bt youview box stuck on loading

I've tried unplugging it, switching it off at the back and leaving it and all the options on maintenance mode are failing. All rights reserved. Post back and let me know. Update: I've spoken to an excellent tech support person called "Samantha", who was completely brilliant and solved all my problems. www.aerialforce.co.uk/having-bt-youview-box-problems-heres-what-you-can-do-to-fix-it/, Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) CriOS/103.0.5060.63 Mobile/15E148 Safari/604.1. It is described at. Latest box versions - YouView Support Switch on the power switch on the back of your box and a red light should appear on the front. 21h23, on Myview recordings and scheduled does the same. To make sure: Press the Home (or YouView) button then go to Settings > Information & Reset. 17h17. Thanks. 10h41, on If you still require assistance, or have any feedback, please leave a message on the YouView Community, Need more help? Model number 91-00438. The guide works fine, as do the catch up players. 15-12-2020 By continuing to browse, you are agreeing to our use of cookies. To restart your box, press and hold the button on the top or front of your box for 8 seconds, then let go. I had some of the known issues like recordings failing etc in the early days but software updates have always eventually resolved them. 06-05-2019 Turn the power on using the switch found on the back of yourbox. Registered in England. However, even when the broadband is 'up', I find I cannot load the Network and Internet settings page, although the iPlayer and ITV Hub are working. I'm really glad to hear you've received the new box and all appears to be well. The broadband still keeps dropping. If you want to continue, just enter the numbers shown on the screen . Ive reset my router, turned the you view box off and back on again, checked all the cables (internet is definitely working, as all other devices are online), I then tried to access the maintenance page by holding down the arrow key until a message popped up on the screen. Factory reset, delete recordings. Update 2: Have tried software reset (recommended) and both factory reset options. The aerial cable is securely connected to the Aerial In/Antenna In port. With regards to the non loading, this is normally a sign of a catastrophic failure. 04-04-2020 Hi John. This is the first problem that's a bit of a killer :-(. Model number 91-00438. However, even when the broadband is 'up', I find I cannot load the Network and Internet settings page, although the iPlayer and ITV Hub are working. Your box is connected to your TV witha HDMI or Scart cable and that the correct Source/ input is selected on your TV. YouView Box Hard Drive Replacement - Ionic Industries

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